Northern Lakes Veterinary Hospital

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Effective Date: 7.11.2025Last Updated: 7.11.2025This Privacy Policy describes how your personal information is collected, used, and shared when you visit this website ("Site") or engage with the veterinary services offered by () ("Clinic", "we", "us", "our"). This Clinic is an AmeriVet Veterinary Partners entity ("AmeriVet"). By accessing or using the Site or our services ("Services"), you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site and Services.This Privacy Policy applies only to the Site and Services managed under the () brand and operated as part of the AmeriVet family of veterinary practices. 1. Information We CollectWe may collect the following types of information:Personal Information You Provide:<ul><li>Name, address, phone number, email</li><li>Pet information (name, species, medical history)</li><li>Appointment details and service history</li><li>Payment information (processed securely via third-party vendors)</li></ul>Automatically Collected Data:<ul><li>IP address, browser, device type, and operating system</li><li>Site usage data (pages visited, time on site)</li><li>Cookies and tracking technologies (see Section 4)</li></ul>2. How We Use Your InformationWe may use your information to:<ul><li>Provide veterinary services and customer support</li><li>Process payments and send confirmations</li><li>Communicate appointment reminders or updates</li><li>Improve the Site and Services</li><li>Comply with legal obligations</li></ul>3. Sharing Your InformationWe do not sell your personal data. We may share it with:<ul><li>Third-party service providers (e.g., payment processors, labs, analytics tools)</li><li>Referral specialists when needed for your pet's care</li><li>Authorities or regulators when legally required</li></ul>4. Cookies &amp; Tracking TechnologiesWe use cookies to personalize your experience, analyze traffic, and improve site performance. You can manage cookie preferences in your browser settings.5. Data SecurityWe implement reasonable technical and organizational safeguards to protect your data.6. Your Choices and RightsYou may:<ul><li>Request access or deletion of your personal data</li><li>Opt-out of promotional messages</li><li>Update your information by contacting us directly</li></ul>7. SMS Messaging ConsentBy providing your phone number, you agree to receive SMS updates regarding your pet's care. Message and data rates may apply. You may reply STOP to opt out at any time. We do not share SMS consent or numbers with third parties for marketing.8. Children's PrivacyThe Site is not intended for individuals under 13. We do not knowingly collect data from children.9. Changes to This PolicyWe may update this policy periodically. Updates will be posted with a new effective date. Continued use of the Site indicates your agreement.10. Contact UsFor privacy questions, contact:&nbsp;()&nbsp;c/o AmeriVet Veterinary Partners&nbsp;8610 N. New Braunfels Ave., Suite 500&nbsp;San Antonio, TX 78217&nbsp;<a target="_blank" rel="noopener noreferrer nofollow" class="link" href="mailto:privacy@amerivet.com">privacy@amerivet.com</a>

Privacy Policy AmeriVet

Proudly serving the citizens of Ashland and it's surrounding areas.

Northern Lakes Veterinary Hospital is dedicated to providing outstanding veterinary care for the Ashland community pets. Your pet's health and comfort are our highest priorities.

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Stay up-to-date with the latest pet information.

Dianne G

C. Landroche

Claire Denton

Phyllis Duncan

250+

Proudly serving Ashland since 1995, trusted for years of compassionate, dependable pet care.

Get fast, accurate results with our in-house lab and diagnostic tools.

Diagnostics

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Connect With Us

Reach out directly to our Talent Team! We are happy to guide you through roles, culture, and everything in between.

Have Questions

Please note that if you arrive more than 10 minutes late for your scheduled appointment you will Need to be rescheduled. We are a very busy hospital and want to ensure that all appointments receive our full attention.  We greatly appreciate your understanding and look forward to caring for you and your pet.

Receive Automatic Reminders, Request Appointments 24/7,Your Pet's Organizer App and Save Notes, Pics & Much More!

Download our app and connect with us on PetDesk. Maintaining your pet's health from your mobile device has never been easier.

Northern Lakes Veterinary Hospital accepts Cash and Credit/Debit cards along with other financing options mentioned bellow.

We are pleased to offer access to several financing options.

Save time at your first appointment! Complete your client registration and media release form online before your visit.

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There is no question too big or too small for our veterinary team.

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Get your pet's medications, food, and preventatives delivered straight to your door - fast and easy.


Pharmacy

Pharmacy Home Delivery

Keep your pet healthy with routine wellness exams, early detection, and personalized care plans.

Wellness & Exams

Protect your pet from preventable diseases with customized vaccine schedules for every life stage.

Vaccinations

Not feeling like themselves? We're here to diagnose, treat, and help your pet feel better fast.

Illness/ Injury & Sick

Support your pet's health with professional dental cleanings, exams, and oral care you can trust.

Dental Care

Advanced diagnostics like bloodwork, X-rays, and ultrasound help us catch issues early and treat fast.

Diagnostics & Imaging

Spaying or neutering helps prevent health issues, unwanted litters, and certain behavior challenges.


Spay & Neuter

Protect your pet from fleas, ticks, heartworms, and more with year-round parasite prevention plans.


Parasite Prevention

Treat and prevent internal parasites like roundworms, hookworms, and tapeworms with trusted care.


Deworming

Deworming & Parasite Control

A quick microchip gives your pet a permanent ID and increases their chance of being reunited if lost.


Microchipping

From routine to advanced procedures, your pet is in skilled, compassionate hands every step of the way.
